Effective Date: March 18, 2026
This privacy policy outlines how Proactive Aging by Choice (“we,” “our,” or “us”) uses and protects any information you provide when using our website or services. We are committed to ensuring your privacy is protected. If we ask you to provide certain information by which you can be identified, it will only be used in accordance with this policy.
We may update this policy periodically. Please check this page from time to time to ensure you are happy with any changes.
Information We Collect
We may collect the following types of information:
- Name and job title
- Contact information including email address and mobile number
- Demographic information such as ZIP code, preferences, and interests
- Health-related or appointment-related information
- Other information relevant to surveys, offers, or patient care
How We Use Your Information
We collect your information to better understand your needs and provide quality care. Specifically, we may use your information to:
- Maintain internal records
- Improve our products and services
- Send appointment reminders and updates
- Send occasional promotional messages about new services, special offers, or events (with your consent)
- Contact you for feedback or research purposes (only internally)
We will never sell, lease, or trade your personal or mobile information.
SMS Terms & Mobile Information Policy
We may send you appointment reminders, service updates, and optional promotional messages via SMS (text messaging). By providing your mobile number, you consent to receive these communications.
- To unsubscribe from text messages, replySTOP to any message.
- Message frequency may vary. Message and data rates may apply depending on your carrier.
- For help, reply HELP or contact us at:info@proactiveaging.org
Proactive Aging by Choice at Diabetic’s Choice respects your privacy and is committed to protecting your personal information. Proactive Aging by Choice is a program operated by Diabetic’s Choice. This Privacy Policy explains how we collect, use, and protect the information you provide through our website, forms, and messaging programs.
SMS / Mobile Information Use:
If you opt in to receive text messages from us, we may use your mobile number to send appointment scheduling messages, appointment reminders, care-related updates, and, if you separately consent, marketing messages such as special offers, discounts, service updates, and information about programs and services.
Non-sharing Clause:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Opt-Out:
You may opt out of text messaging at any time by replying STOP. For assistance, reply HELP or contact us directly at info@proactiveaging.org.
We respect your privacy:
No mobile information (including phone numbers, text messaging opt-in data, and consent) will be shared with or sold to third parties or affiliates for marketing or promotional purposes.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information by:
- Opting out of marketing communications using the links or instructions provided
- Writing to us at info@proactiveaging.org to update preferences or request access
We will not sell, distribute, or lease your personal information to third parties unless required by law or you provide explicit permission.
Security
We are committed to keeping your information secure. We use appropriate physical, electronic, and administrative procedures to safeguard and protect all data collected.
Cookies
Our website uses cookies to analyze web traffic and enhance user experience. You may choose to accept or decline cookies through your browser settings.
Links to Other Websites
Our website may contain links to other websites. Once you leave our site, we are not responsible for the privacy practices of those external websites.
Accessing or Correcting Your Data
You may request details of the personal information we hold about you under the Data Protection Act. A small fee may apply. To request a copy or correct inaccurate information, email us at info@proactiveaging.org